Terms & Conditions

Welcome to the SSENSE website.  We hope you enjoy your visit. This is how we collect your personal information on this website and how we protect it.

When you visit this website, we use cookies that recognize your device and record your visit. This allows us to understand your interests and serve you ads or promotional offers according to your interests.

You can however block cookies through your browser, by going into the privacy settings section of the Tools or Preferences menu (depending on your browser). Please refer to our Privacy Policy for more information. Should you decide to block the essential cookies for the site to function described above, you will not be able to purchase products from the site, and may experience difficulties navigating it.

When you make your first purchase, you open an account and provide us the information requested and necessary to place the order and have your purchase delivered.

We keep your purchase and navigation history on our website to better serve you, unless you ask us to delete it.

After you make a purchase, we may also contact you to enquire about your shopping experience. You can easily refuse to participate by clicking the relevant link on our survey email should you receive one.

You can unsubscribe from email notifications by selecting the unsubscribe options in the “Email Preference” section of your account on the SSENSE website.

You can also request that your account be deleted by following the instructions in the "Contact Us" section below. At this point, your account will be deleted as soon as any outstanding issue, such as your right to return merchandise according to our return policy, is resolved.

Your credit card data will be processed by a secure third party processor.

We protect your personal information by storing it only with partners that also adopt the highest data security standards. At the moment, we store your personal data with AWS which is certified under the EU-US Privacy Shield.

To learn more, you can click here to read our full Privacy Policy.

Contact us

If you have any questions about the SSENSE Privacy Policy and practices, or if you would like your account to be deleted, please feel free to contact us by phone at +1 877 637 6002 or via email at dataprotection@ssense.com.

For any customer service related inquiries, please visit the contact us section of our website.