Shipping & Handling

Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.

Please note: tracking information will be updated online one (1) business day after your order has been shipped.

Canada
For orders that are placed within Canada, customers will be charged federal and provincial sales taxes -- these depend on which province the order is being shipped to. Since SSENSE is a Montreal-based company, Canadian orders will not be subjected to any duties upon delivery as the shipment is not traversing any borders.

International
We ship to over 40 countries with duties and taxes included. If applicable, duties and taxes will be included in the final price at check out and your order will be shipped DDP (Delivered Duty Paid). Upon delivery, you will not be required to pay any additional fees.

If duties and taxes are not included in the final price at check out, your order will be shipped DDU (Delivered Duty Unpaid). As such, your order may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. For further information, please consult your local customs office.

United States
By placing an order with us, you acknowledge that this sale occurs outside the United States, and that you are importing your order for non-commercial (personal) use. You also acknowledge that you will be listed as the importer for US Customs and Border Protection purposes and that your order will be imported into the United States in accordance with the necessary customs requirements.

To simplify this process, your order indicates your agreement to authorize SSENSE to appoint a designated carrier/customs broker, where applicable, as your unpaid agent for customs purposes by executing a power of attorney applicable to a single noncommercial shipment. Your order serves as an electronic signature indicating your agreement to the following, as required by US Customs and Border Protection:

“The designated carrier/customs broker is hereby authorized to execute, as an unpaid agent who has knowledge of the facts, pursuant to the provisions of section 485(f), Tariff Act of 1930, as amended, the consignee’s and owner’s declarations provided for in section 485 (a) and (d), Tariff Act of 1930, as amended, and to enter on my behalf or for my account the goods described in the attached invoice which contains a true and complete statement of the facts concerning the shipment.”

Your authorization permits the carrier/customs broker to file the customs entry on your behalf for any order that is over $2,500, or otherwise requires formal entry.

Please allow us up to 2 business days to process your order.

 

USA

	Standard	Express	Priority
Under $300 USD	$12 (4 days)		$19 (2 days)
Between $300 and $800 USD	FREE (4 days)		$7 (2 days)
Over $800 USD		FREE (3 days)

Canada

	Standard	Priority
Quebec
Under $100	$5 (4 days)	$12 (2 days)
Over $100	FREE (4 days)	$7 (2 days)
Ontario
Under $100	$5 (5 days)	$12 (2 days)
Over $100	FREE (5 days)	$10 (2 days)
Other provinces
Under $100	$8 (7 days)	$15 (2 days)
Over $100	FREE (7 days)	$10 (2 days)

International

Country/Region	Shipping costs	Transit Time
United Kingdom	£15	3 to 5 business days
Japan	Free shipping on orders over ¥35000 ¥2750 on other orders	3 to 5 business days
Australia	$40 AUD	3 to 5 business days
China	$40 USD	3 to 5 business days
Hong Kong SAR	Free shipping on orders over $2500 HKD $200 HKD on other orders	3 to 5 business days
Europe Group A: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland.	€20	3 to 5 business days
Europe Group B: All other European countries	$40 USD	2 to 5 business days
International Group A: Argentina, Bahamas, Barbados, Belize, Brazil, Cayman Islands, Chile, El Salvador, Grenada, Guyana, Iceland, Malaysia, Morocco, New Zealand, Philippines, Saint Lucia, Singapore.	$25 USD	3 to 5 business days
International Group B All other countries	$40 USD	2 to 5 business days
France	€20	3 to 5 business days
South Korea	$25 USD	3 to 5 business days
Taiwan, China	$25 USD	3 to 5 business days

¹ Orders must be made before 11:00 a.m. Eastern Time to qualify for next day a.m. shipping.

² Some exceptions apply to select countries. Accurate transit times available at checkout.